Delete Your Account
Last updated: July 15, 2026
We're sorry to see you go. This page explains how to delete your Plotory account and what happens to your data when you do.
Important: Account Deletion is Permanent
Once your account is deleted, this action cannot be undone. Your access is disabled and personal data is deleted or anonymized as described below. Limited historical, safety, transaction, or legal records may be retained where necessary.
How to Delete Your Account
Option 1: Delete from the App (Recommended)
If you can access the Plotory app:
1
Open the Plotory app and go to your Profile
2
Tap the Settings icon (gear icon)
3
Scroll down and tap Account
5
Confirm by entering your password and tapping Delete
Your account access is disabled immediately after a successful in-app deletion.
Option 2: Request Deletion via Email
If you cannot access the app (forgot password, app issues, etc.):
2
Use the subject line: "Account Deletion Request"
3
Include the email address associated with your account
4
We will verify your identity and process the deletion within 7 business days
What Data Gets Deleted
When you delete your account, the following direct personal data is deleted or anonymized:
| Data Type |
Status |
Timeframe |
| Profile information (name, username, bio, photo) |
Deleted |
Immediate |
| Email address and password |
Deleted |
Immediate |
| Personal/private plot containers |
Deleted |
On processing |
| Group memberships |
Deleted |
Immediate |
| Historical community posts, comments, attendance, or announcements |
May remain anonymized |
As needed for community context |
| Profile and private/personal media |
Deleted |
On processing; provider caches/backups expire through normal rotation |
| Friend connections |
Deleted |
Immediate |
| Notification history |
Deleted |
Immediate |
| Device tokens (push notifications) |
Deleted |
Immediate |
| Boost balance |
Removed from the account |
On processing |
What Data May Be Retained
In limited circumstances, some data may be retained:
- Legal and transaction records: Data required for tax, accounting, purchase validation, disputes, or other legal duties may be retained for the applicable statutory or limitation period
- Safety and fraud prevention: Reports and information related to violations may be retained where reasonably necessary to protect users and prevent repeat abuse
- Aggregated analytics: Anonymous, non-identifiable usage statistics may be retained
- Historical community context: Some content or attendance records may remain without your former profile identity where deletion would disrupt shared event or conversation history
Important Notes
- In-App Purchases: Deleting your account does not automatically cancel any active subscriptions. Please cancel subscriptions through the Google Play Store or Apple App Store before deleting your account.
- Groups and public plots: Shared community spaces are not necessarily deleted solely because your account is deleted. Personal/private containers are removed, and remaining historical material is anonymized where applicable.
- Shared content: Content you shared in groups may remain visible to group members even after your account is deleted, but your name will be removed or anonymized.
Need Help?
If you have questions about account deletion or your data:
plotory